FAQ

General

Can I arrive early or extend my stay?


Yes, you are free to arrive early or extend your stay. Please note, as our holiday starts and ends on the dates given you will need to create independent bookings with hotels, transfers companies etc.




Can I invite my friends?


Yes, you are able to invite your friends, family, collegues etc. All we ask is they respect the values we encourage when travelling together as a group.




Can I book an earlier or later transfer?


Yes this is possible, your accommodation can arrage this for you directly.




Can I bring my children?


Unless specified our holidays are adults-only. Whether it is Susie from the library or Jonathan your first born, you are more than welcome to bring anybody along providing they are above the age of 21 when travelling.




Am I able to attend as a solo traveller?


Yes and you will not be alone. Many of our holidays have a number of solo travellers who arrive knowing nobdy and leave having made new friends! We will make sure you are well acquainted. Read our guest reviews here →





Accomodation

Can I request who I share a room with?


Yes you can! Nearer the time of your holiday, you will receive a holiday form where you can submit your room request. If you are a solo traveller we will automatically pair you with someone of the same gender.




Can I upgrade to a single occupancy room?


As our holidays are usually held in top destinations during peak seasons, single occupancy can mean a pricey upgrade. However some of our itineraries do include this option at the time of booking.





Food

How do I choose my food menu?


Nearer the time of your holiday, we will contact you to request your meal options. At this time you can also make us aware of any food allergies or special health requirements you have.





Tråvvú

How can I contact the holiday organisers?


You can contact us by emailing holidays@travvu.com




Who is Tråvvú?


Tråvvú is a division of AMGV Ltd who organise and operate your holiday on behalf of your group leaders.




How do I become a Tråvvú member?


Easy! The best way to find out about all we are doing for the upcoming season, is to become a Tråvvú member! Join up right here!





Budget

How much spending money should I bring?


This is a tough one to answer as we all have different spending habits and tastes! When abroad, travellers usually like to eat out for lunch and dinner. On average that meal could range from from €15-25. Excursions are usually €30-60 so again it depends on how many meals, excursions and other activities you would like to do. On average we would say you may need approx €50-75 per day on holiday in EU destinations. However, this is all relative to your spending habits.




What is the refund policy?


Refunds may be provided under certain circumstances at the full discretion of your group leader. Please contact them for further information.




When do I need to complete payment?


Full payments are usually requested 60 days in advance of travelling. Please check your holiday registration page to confirm.





Travel Documents

What documents do I need to travel?


Please check the official .gov website for up to date information about travelling as a UK citizen here. For other nationalities, please check your national governments travel guidelines. Please note it is your responsibility to ensure you have all the required documents needed to travel before your time of departure.





Preparing To Travel

Do I need to bring my phone?


We require all holiday and event attendees to have a working phone on them whilst abroad. If you are using a UK or EU network provider your minutes and data should apply as if you are home. Please confirm usage and allowances with your network provider. This may change post Brexit. If you would like to unlock your phone to use a foreign sim whilst abroad, please note this process could take your network provider up to 30 days to complete.





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Copyright © 2020 Tråvvú. The Tråvvú, Tråvvú Journal, Tråvvú Holidays, Tråvvú Horizon and Circles are trademarks of AMGV LTD. All rights reserved. AMGV Limited, Company No. 8498068. 15, E9 5TW, London UK - Phone 020 3603 4711